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11 Comments

  1. Tweets that mention Free Recharge : Myth or Reality? — MobiKwik.com Blog -- Topsy.com

    […] This post was mentioned on Twitter by Upasana Taku, Upasana Taku and MobiKwik CEO, Nikhil Narang. Nikhil Narang said: http://blog.mobikwik.com/free-recharge-myth-or-reality/ […]

  2. Gokul1942

    well said

  3. Amit Kumar

    Well the coupons thing worked, we even had a nice company outing on the free coupons collected. Plus you might be mistaking your target audience, prepaid mobile is used in majority by those FREELOADING, friends page DEFACING college people 😉

    1. Bipin

      Really? Well, we don't get any of those freeloaders at mobikwik.com. Thank god for that!

  4. suresh

    Well, it shows ur confidence and frustration as well !!! 😉
    Quality service and quality product do not come for free. I agree, but free is the best way of marketing, which ends up with happy customers.
    Nothing will come for free, I hope.
    “Both the customer and consumer have to be benefited” might be their concept.

  5. Baskar

    See, i will explain the trick adopted by freecharge.in which i was one of the victim.
    That is i recharged for 50 rupees, i selected a coupon of P V R… It asked me to pay extra 10 rupees
    as courier charges. I paid out of my curiosity, till date i didn't received the courier or the coupon.
    So it means i literally paid 20% as the convenience fee. Whereas other recharge portals charge very less.
    Moreover i started receiving “The Robot” promotional offers over the SMS… Now i realized that i was sold to P V R
    by http://www.freecharge.in
    Bipin, u very well understood the market… Y don't u write a article on identity theft by this free portals.

  6. Adityad297nv

    Surely things don't come for free but if you are providing a free service no one would mind. Free charge has introduced live support between 9am to 6pm everyday to sort out any problems or query instantaneously. I am sure even this VAS also adds to cost and they don't recover it by charging 2 percent extra as online transaction charge. Plus they don't ask there customer to load money to any pseudo wallet in advance to recharge your mobile.

    Probably they don't have big appetite. Moreover its not compulsory to order coupons while making a recharge.

  7. Adityad297nv

    Surely things don't come for free but if you are providing a free service no one would mind. Free charge has introduced live support between 9am to 6pm everyday to sort out any problems or query instantaneously. I am sure even this VAS also adds to cost and they don't recover it by charging 2 percent extra as online transaction charge. Plus they don't ask there customer to load money to any pseudo wallet in advance to recharge your mobile.

    Probably they don't have big appetite. Moreover its not compulsory to order coupons while making a recharge.

  8. Free Recharge

    No, i think mobikwik is way more better than paytm and freecharge. They give free recharge and Atleast your recharge would never fail in mbi. Thankss

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