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Gigaom trumps up prepaid again

For us folks in India, prepaid is an everyday reality. Not so in developed countries especially the US where 70% population uses postpaid contracts. Not many contracts are below 100

Whats your pull? (Ask your customers,duh!)

There are two types of consumer facing businesses in this world – a) Those who have XXX eyeballs and b) Those  who are trying to get there. If you are

The cost of customer service

In India, consumers want to have their cake and eat it too. Anyone who has run any business in India selling a mass product or service will vouch for it.

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