Tag Archives: customer care

Shipped in 30 seconds!

Posted on June 10, 2010 by Bipin

Unlike traditional ecommerce products, Mobile Recharge is something that needs to be consumed immediately. Otherwise, why won’t you just run to the road-side shop and get the recharge. It is no wonder then, that 99% of Mobikwik Users are able … Continue reading →

Posted in About MobiKwik, Customer, Internet, News, Startup, The Market | Tagged , , , , | Comments Off

What customers want?

Posted on January 24, 2010 by Bipin

Today, we received this unique request through our customer care. Couldn’t help sharing   Though we are prompt in addressing customer issues, this is one request we could not satisfy. “ TicketID: 588 Email: sinha****@rediffmail.com Cell: 909***8181 Category: payment Issue: … Continue reading →

Posted in About MobiKwik, Customer, Mobile, News, The Market | Tagged , , , , , , , , , | 4 Comments