Unlike traditional ecommerce products, Mobile Recharge is something that needs to be consumed immediately. Otherwise, why won’t you just run to the road-side shop and get the recharge. It is no wonder then, that 99% of Mobikwik Users are able to get mobile recharge within 30 seconds of making a payment. That’s right, 30 seconds is the upper limit!
For the remaining 1%, we have an improved Customer Support Page and a guaranteed 24 hour turnaround time. We usually respond the same day. The form is also designed such that it takes < 2 minutes to fill and does not take a PhD to understand.
We truly believe in the motto ” Recharge Delayed is Recharge Denied”!